Privacy Policy

General

We are committed at all times to safeguarding the privacy of our customers and website visitors; this policy sets out how we will treat your personal information. We will comply with the statutory requirements imposed on us to keep your personal data confidential and secure.

Collection of personal information

The Warwick Arms Hotel, which operates as part of Comis Group Ltd is fully compliant with the Data Protection legislation. Any personal data which is collected during the request for information and booking process is only used by us and our carefully selected service provider companies to ensure that we can, process your booking request as efficiently as possible.

Use of personal information

We will not share any of your personal data to any outside company for marketing purposes. With a view to understanding our customers better, we may use the information that we have about you to keep you updated about offers and promotions that are likely to interest you. You may opt-out of the various uses of your personal data any time by contacting us at reception@warwickarmshotel.com.

Cookies

The cookies in use on our website are for Google Analytics, which is a tool that helps us to understand how our visitors interact with the site. This is all statistical data and does not identify any individual or personal information. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

If you would like to restrict or block the cookies, you can do this through your browser settings. You can also disable any cookies already stored on your computer. Please be aware that this may affect your user experience.

Types of personal data we collect

When requesting a booking, you may be asked for personally identifiable information to allow us to process your request. By providing this information you are consenting to the collection of this information.

Right to access and change your personal information

We respect the personal information we may hold on you and your right to access and change your preferences at any time via the following methods:

  • You can obtain access to your personal information held by us by contacting reception@warwickarmshotel.com
  • You can update or change your personal information preferences at any time by contacting reception@warwickarmshotel.com. For security, we may request proof of identity to carry out these changes.
  • You can unsubscribe from receiving marketing emails from us at any point by clicking the unsubscribe link at the bottom of any email.

Complaints

In the event that you wish to make a compliant about how your personal data is being processed by The Warwick Arms Hotel or its partners, you have the right to complain to us . If you do not get a response within 30 days you can complain to the Data Protection Regulator.

The details for each of these contacts are:

FAO: Tom Swindells, General Manager
The Warwick Arms Hotel
17 High St,
Warwick
CV34 4AT

Telephone:  01926 492759

Data Protection Regulator:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Policy changes

We continue to review how we process and protect personal information and endeavor to update this policy when any changes occur.

Now taking bookings for 2021. Enter promo code 'WARWICK10' for 10% off your stay.Read our COVID-19 policy
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